How To Reset Comcast Router [7 Quick Ways]

Comcast Xfinity Cable Box is right now one of the largest cable television services providers in the US. Despite being good at what the company does, it's inevitable to prevent some random signals dropping on their devices

This may seem a bit problematic, but honestly, it isn't, and simply resetting your Xfinity cable box signals can help you get rid of this connectivity problem. I will share the exact same method that I followed to fix the Comcast signals issue.

To reset Comcast router and fix signlas issue, you need to open the Help menu on your device. Navigate to the System Refresh page and begin the process. Once the process is completed, your device will start working fine.

How To Reset Comcast Router

If your Comcast signal isn't working, try restarting it before you reset the device. It may solve the problem you're facing. So, here's how you can restart your Comcast signal:

  • Switch off the Comcast TV Box.
  • Now, unplug its adapter from the power source.
  • Wait for a couple of minutes before you plug the adapter back into the electrical outlet.
  • After plugging the adapter back in the socket, switch on your Comcast TV Box.
  • Once the signal has turned on, go ahead and check whether the issue you were facing has been resolved or not.

If the issue is still there, feel free to use any of the methods to reset the Comcast signal that we'll discuss further in this guide.

Ways to Reset Comcast Signal in Less Than a Minute


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Reset From Help Menu

You can reset the Comcast signal using multiple methods. Here's the first method that allows you to reset the device using the “Help Menu.” Here's what you need to do:

  • Make sure your Comcast is switched on.
  • You need to open the “Settings.”
  • Now, enter the “Help” option.
  • Navigate to the “System Refresh” system and press OK.
  • Select the “Refresh Now” option in the sub-menu and press OK.
  • After this, the system refresh will begin. Once this happens, make sure you don't unplug or switch off the Comcast TV Box.
  • The process will take a few minutes, and once completed; it will automatically reboot.
  • Lastly, you'll be prompted to the welcome screen and then to the Live TV.

Resetting Comcast With Remote

If you can't figure out how to enter the “help” menu or find the first method too difficult, this method of resetting the Comcast signal is for you. To reset the Comcast signal using the remote without entering the help menu, you need to:

  • Locate and press the “A” button on the remote control.
  • A menu will appear on the screen; select the “System Refresh” option and press OK.
  • Next up, select the “Refresh Now” option and press “OK.”
  • After this, the reset will initiate, and you'll need to wait for a couple of minutes for it to be completed. Just make sure you don't turn off or unplug the device while the reset is in progress.

If Netflix is not working properly on your Comcast device, you must check our guide on how to fix Netflix errors.

Reset Using Voice Commands

Comcast users can even reset the device by using voice commands as well. For this, your remote must have a voice command. Here's how you can use the voice command option:

  • Grab the Comcast remote, locate the “Voice Command” button and hold it.
  • While holding down the voice command key, say “System Refresh,” keeping the remote near your mouth like a mic.
  • Your TV screen will show a prompt asking whether you want to “Restart” the device or not.
  • Simply select the “Refresh Now” option and press OK.
  • Your Comcast TV Box will reboot, and you'll be able to set it up once again.
  • Make sure while the box is resetting, you don't unplug or turn the device off.

Reset With The Help Of Xfinity My Account App

You can also use the Xfinity My Account application to factory reset the Comcast signal. Here's how you can use the application to reset your TV box:

  • Go to the play store or the iOS app store, search for the “Xfinity My Account” application and download it.
  • Once you have the application on your phone, launch it and sign in or sign up.
  • After this, you'll see the “TV” option in the overview menu; select it.
  • Now, select your desired device, i.e., the TV box, and tap on the “Troubleshoot” option.
  • Lastly, tap on the “System Refresh” option and your Comcast Xfinity cable box will reboot and it will restore its settings back to default settings.

Reset By Contacting Customer Service

It's possible that you won't want to perform a factory reset on the device yourself, or you simply cannot understand how to do so. In such situations, you can always get in contact with Comcast customer support.

Simply call customer service and get a call scheduled with an Xfinity specialist. When you do this, they will tell you different ways to reset the device and will also give you an option of whether you want them to reset your TV box from their end. Ask the representative to start the system refresh by themselves, and you are good to go!

Xfinity/Comcast System Refresh vs. Restart

Many people often confuse restarting with refreshing the Xfinity/Comcast Cable Box system. The main difference between the two terms is:

Restarting the cable box will only reboot the device while keeping all the settings and data safe. You can call it a soft reset for the Comcast cable box.

System refresh, on the other hand, works differently. When you opt for the system refresh, it doesn't only reboot the device but also restores the Comcast signal to its factory settings. You should only use this method when restarting doesn't help, and you are OK with losing the customized settings and data.


Where the reset button is located on the Xfinity cable box?

The reset button on the Xfinity Cable box is located at the back. The latest variants of X1 can be reset using a remote control.

Why my Comcast WiFi is slow?

Follow these quick tips to improve the WiFi speed on Comcast:

  • Remove all metal objects and obstructions that can block WiFi signals.
  • Reboot your router.
  • Remove extra devices from your network.
  • Contact your ISP customer support.

How do I reach a real person at the Comcast helpline?

You can try calling 1-800-XFINITY to get live customer support from Xfinity.

Do I need a Comcast box for every TV?

Yes, one Comcast box works on a single TV only. If you have more than one TV at home, you need to buy another Comcast Xfinity Box.

Final Words

No one likes to face dropping signals while watching their favorite show on TV. To solve any issue that may be interrupting your me time, you can use any of the methods mentioned in this guide. Restarting or resetting the Comcast signal is not a complicated method, so go ahead and do what you can to get your TV box working again. We hope that this guide would've been helpful for you.

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