TCL Roku TV Not Connecting to WiFi [Causes + Easy Fixes]

What’s the point of having a TCL Roku TV if you cannot enjoy its streaming capabilities?

Unfortunately, if your TV refuses to connect with WiFi, it can damper your plans to enjoy your favorite show or NFL game on Roku. Before you fall into despair, let us share why your Roku TV might be acting up.

If your TCL Roku TV does not connect to WiFi, restart your TV and router, check your internet connection and try to improve the signal strength of your wireless network by moving it closer to the Roku device.


Troubleshooting TCL Roku TV Not Connecting to WiFi

Let’s start with the easiest fixes, moving toward more advanced solutions.


1. Check WiFi Connectivity

First, check if your WiFi is working.

See whether other devices like mobile phones are connected to the internet.


Also, try streaming on YouTube and opening other internet-enabled apps to determine if WiFi works.

If all these apps are not working, the problem is with your wireless internet connection.

Immediately contact your internet service provider (ISP) to resolve the issue, then connect your Roku TV.

2. Check Your WiFi Credentials

Even a minor typo in your WiFi details won’t connect your TV to the wireless network.

Therefore, if your TCL TV refuses to connect with a wireless connection, double-check to ensure you have typed the correct password.

3. Check WiFi Speed / Perform Speed Test

This tip is for those who tried the previous method and managed to open a few apps, but not all.

According to Roku, here is the minimum download speed you need for streaming:

Standard Definition Quality: 3.0 Mbps                               

HD content: 9.0 Mbps   

If your internet speed does not fulfill these requirements, your Roku TV will not connect.

To check the speed of your internet:

Tip: Check your internet speed a few times and at different points during the day for an accurate idea of your internet speed.

If you discover that your internet speed is always below the required threshold you’re paying for, contact your ISP.

4. Reconnect Your Roku TV To WiFi

It is only fair that you start by reconnecting your TV to the Internet once more.

Here is how you can do it:

  • Press the Home button
  • Select Settings
  • Choose Network
  • Click on Setup Connection
  • Select Wireless.
  • Your TV will find the nearby wireless connections.
  • Select your WiFi’s name once it appears on the screen.
  • Enter your correct password and wait for it to make a connection.

Tip: Always check your Roku TV’s internet connection after changing your WiFi password.

The reason?

Changing the WiFi’s password also changes your WiFi network's Service Set Identifier (SSID). As a result, your Roku TV fails to recognize your network and may disconnect.

5. Connect To The Accurate Network

Check the frequency your TV supports. Is it 2.4 GHz and 5 GHz?

You can easily find this information in your TV’s user manual.

  • Go to the settings.
  • Select Network and then Connection.
  • Here, you may find the options for both frequency bands.
  • If your TV is not connected to the right frequency band, enter the password and wait for it to connect.

Tip: If the Roku TV doesn’t specify any band option, try connecting your TV with 5 GHz.

It provides faster internet speed in limited ranges and is less prone to interference.

6. Power Cycle Your TV

You need to power cycle or restart your TCL smart TV. To do so, follow the steps.

  • Turn off the TV.
  • Unplug it from the power source.
  • Wait for at least 30 seconds.
  • Plug it back into the electrical socket.
  • Turn on the device.

This is one of the most recommended solutions on reddit and helped some people in fixing internet connectivity issue on TCL TV.

7. Reboot Your Router

Just like your TV, try power cycling your router. To do so….

  • Power off and unplug the router.
  • Wait for 30 seconds to 1 minute.
  • Plug the router cable again.
  • Turn on the router and wait for all the lights on the panel to turn green.
  • Once your router is ready, reconnect your TV.

8. Check For Roku Firmware Updates

OEMs (Original Equipment Manufacturers) often send updates to improve the streaming experience and fix some bugs.

But, to install the updates, you need internet connectivity. Now that your TV is not connected to WiFi, you must use an Ethernet cable.

Once you have established a wired connection, you can check the updates by doing the following:

  • Press “Home” on your Roku TV remote control.
  • Navigate and select “Systems.”
  • Go to “Software update.”
  • Select “Check Now.”

If any new software updates are available, your TV will download and install them automatically, and the TV will restart. 

Once updates are downloaded, remove the Ethernet cable and check if your Roku TV connects to WiFi.

9. Restore Factory Settings On Your TV

When everything fails to resolve the issue, you must restore the factory settings on your TCL TV.

It will remove everything from your TV, including software bugs and other errors, making it faster and error-free.

Here are the steps to factory reset your Roku smart TV.

  • Press the “Home” button on the TV remote.
  • Navigate to “Settings.”
  • Select “System.”
  • Go to “Advanced System Settings”.
  • Click on “Factory Reset.”
  • Finally, select “Factory Reset Everything”.

Follow the instructions on your screen to bring back the original settings on your TV.

Once the reset is done, try connecting to WiFi to see if the issue has been resolved.

10. Inspect For Hardware Issue

If nothing works, the problem can be with the hardware. To inspect your TV for hardware issues, call a technician.

If your device is still under warranty, the company can repair it at no cost.

Why Is My TCL Roku Smart TV Not Connecting To WiFi

  • An unstable internet connection 
  • Neglecting to update TV firmware
  • Your WiFi might not be working at that time
  • Some TVs only connect with a specific type of WiFi internet, called 2.4 GHz. 
  • Any security protocol on your WiFi might be blocking your Roku TV’s access to the wireless internet.
  • In rare situations, a problem can be with the hardware in your smart Roku TV.

Wrapping Up!

There is much you can do at home to resolve the TCL ROKU TV no longer connecting to wireless internet, once you have identified the cause. When your Roku TV is not getting the WiFi connectivity, consider the quick fixes mentioned in the article before considering it an end for your Roku experience. We recommend reading through all of the information since more than one tip may help.

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