Fix Hisense TV Keeps Turning Off? [9 Proven Solutions]

It can be very frustrating if you are watching your favorite show and your Hisense TV starts turning off repeatedly, all the fun will be ruined.

Before heading to the solutions, let’s discuss the various reasons.

  • Issues with the TV settings
  • Overheating issues
  • Internal memory problems
  • Issues with power supply

To solve the Hisense TV keeps turning OFF and ON, ensure energy saving and the sleep timer option is disabled. Check HDMI cable and port for physical damages.


Ways To Fix Your Hisense TV Turning OFF Itself

Here are some quick fixes that you can apply to fix your Hisense smart TV turning off every 5, 10, 15, or 30 seconds.


1. Power Cycle Your Hisense TV

  • Turn Off the TV, unplug your Hisense TV from the power source, and wait for 60 seconds
  • Reconnect the power cable and turn on your Hisense TV 
  • Turn on your Hisense TV to see if the issue is resolved

2. Energy Saving Mode on Hisense TV

If your Hisense smart TV turns off automatically, it might be due to the energy-saving mode. Follow the below-mentioned steps to turn it Off:

  • Press the ‘Quick Menu’ button on your TV remote and go to ‘Settings.’
  • Go to ‘System
  • Select ‘Power and Energy
  • Choose ‘Energy Saving Mode’ and turn it Off
  • Restart your Hisense TV and check if the issue is resolved

3. Sleep Timer On Your Hisense TV

This problem can occur due to the enabled sleep timer. To disable this feature, follow these steps:


  • Click on ‘Quick Menu’ on your Hisense TV remote controller
  • Go to ‘Settings’ and press ‘OK
  • Go to ‘System
  • Click on ‘Timer Settings
  • Select ‘Power Off Timer
  • Click on the ‘OK’ button on your remote to turn Off the timer

Some Hisense TV remotes have a Sleep key. If pressed accidentally, it will turn the TV Off. Follow the steps below to turn it Off.

  • On your Hisense TV remote, press the ‘Sleep’ button
  • Keep pressing the button until the sleep display message on your Hisense TV screen disappears

4. HDMI And Other Cable Issues

Make sure that all the cables connected to your Hisense TV are tight and secure.

It includes the HDMI cables, TV power supply cord, and other cables connecting to your TV.

Your Hisense TV turns off by itself and won't turn back on if the HDMI cable connecting to your Hisense TV is defective.

Try using a new HDMI cable that is compatible with your Hisense TV and check if the issue is resolved or not.

Sometimes, the HDMI port on your Hisense TV can be defective.

Try to connect the HDMI cable to a different HDMI port, as one may be damaged, which can cause issues.

5. Disconnect Devices Connected To Your Hisense TV

Sometimes, multimedia devices connected to your Hisense TV can cause it to turn off itself. To fix it, follow these steps:

  • First, unplug all the devices connected to your Hisense TV, like Roku TV stick, Amazon Fire Stick, gaming consoles, SoundBar, etc.
  • Then, try restarting your Hisense TV and check if the issue is fixed.

6. Check For Physical Damage

Examine your Hisense TV for any physical damage. Sometimes, damage to the TV components can cause it to turn off randomly, and you should seek professional help to avoid any damage.

7. Cool Down Your Hisense TV

Your Hisense TV might be overheating, which can cause the TV to turn off automatically. To cool down your smart TV, follow these steps:

  • Ensure your TV is placed in a properly ventilated area
  • Keep your Hisense TV away from direct heat sources like heaters, etc.
  • Use a fan to cool down your Hisense TV
  • Change your TV capacitors
  • Reduce the number of Apps playing on your Hisense TV

Note: Changing the capacitors of your Hisense TV might be difficult, so it is advised to get professional support to avoid any damage.

8. Update The OS Of Your Hisense TV

  • Open ‘Settings’ from the home display screen
  • In settings, select ‘System’ and then ‘System Updates.’
  • Your Hisense TV will search for available updates
  • If available, press ‘Install Update

Note: Updates vary in size and can take from a couple of minutes to some hours. Once installed, your Hisense TV will have all the latest features available.

9. Factory Reset Hisense TV

You can also reset your Hisense TV to default settings if none of the methods works.

  • Press ‘Settings
  • Click on ‘System
  • Go to ‘Advanced System Settings
  • Tap on ‘Factory Reset
  • Again, click on ‘Factory Reset Everything.’
  • When prompted, enter your PIN. if you have not set any PIN, use the default PIN, i.e., 0000
  • Press ‘Yes
  • Your TV is back to the original settings. Check if it works adequately now.

Why Does My Hisense Smart TV Keep Turning Off When Watching Netflix?

If your Hisense TV shuts down or restart while watching Netflix, you must log off the app and restart the TV to see if the issue is resolved.

If not, you must clear the cache of the app. It deletes temporary app files and removes errors causing issues. 

You can either delete the accumulated cache for all apps or for a single app. Both methods are mentioned below.

Clear Cache For All Apps

  • On your Hisense TV homepage, head to ‘Apps’ from the top menu
  • Under the ‘Your Apps’ section, click on ‘See All
  • From the list of apps, select ‘Device Assistant
  • From the right pane, select ‘Storage Cleaner.’
  • Click ‘Continue
  • Click on ‘Cache Size of Apps’, and select ‘Cleanup’ on the left pane

Clear Cache For A Single App – Netflix

  • Open ‘Settings’ by clicking on the settings button on the remote 
  • In the settings menu, open the ‘Apps’ section
  • Click on ‘See All’ 
  • Find the Netflix App and tap on it
  • Among all app details, click on ‘Clear Cache.’
  • Now restart the app to see if the issue is resolved

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Final Verdict

So, don't let the bugs and glitches ruin your home entertainment. If your television is turning off again and again, you can try the above-mentioned methods one by one until the problem is solved. However, if these methods do not work and your Hisense TV keeps shutting down, you should get professional help, as it may be a hardware issue. Call the customer support team at Hisense and seek assistance.

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