At times, just like any other monitor, your BenQ monitor might fail to detect HDMI, or it’s also possible that the display will start flickering. Some BenQ users have also complained about the monitor getting overheated.
It’s not like the monitors keep running into issues like this all the time, but the possibility is still there and knowing the solution is also important. A factory reset has proved to be a perfect solution for such problems.
To reset BenQ monitor, go to Settings, choose System, select Reset All option, and choose OK for confirmation. Your monitor will be restored to factory settings.
Soft Reset BenQ Monitor
A soft reset refreshes the BenQ monitor and doesn’t alter or remove existing settings. So, before hard resetting your BenQ monitor, you must try a soft reset at least once. Here’s how to do it:
- Switch off your BenQ monitor and make sure that the power light on the monitor has been turned off. Don’t turn off the computer and leave it turned on.
- Now, unplug the power cord from the end attached to your monitor.
- Leave the cord unplugged for at least 15 seconds.
- Now, plug the cord back in and press the power button to turn on your BenQ monitor.
Note: The soft reset method is almost the same for all kinds of monitors, and it doesn’t affect any of the saved settings of your BenQ monitor.
Factory Reset BenQ Monitor
If the soft reset has gone in vain, it’s time to restore your BenQ monitor to its original settings. A factory reset will clear customized settings on your BenQ monitor back to default. Here’s how you can restore your BenQ monitor to its factory settings.
- Turn ON your BenQ monitor.
- Now press any button on the monitor so that the menu (aka Hamburger menu) appears on the screen.
- You need to press the button under the icon with three horizontal lines to open the monitor Settings.
- In Settings, scroll down and locate the “System” option. Press the button under the “➡” icon.
- Now, scroll all the way to the “Reset All” option and once again press the button under the “➡” option.
- Select “Yes,” and the monitor will ask you to confirm the reset.
- In the confirmation box, select “Ok” and press the button under the option to confirm it.
- The BenQ monitor will go blank for a couple of seconds and will turn on again.
- Lastly, to complete the reset, turn off the monitor.
- Unplug the power cord from your monitor and press the “Power” button on the monitor and hold it down for 10 seconds.
- Release the power button and leave the monitor unplugged for about 30 seconds
- Now, plug the cord back and turn on the monitor.
You have successfully hardware reset the Benq monitor, and all the settings will be restored to their original state.
Troubleshooting BenQ Monitor
Other than resetting, you can also use these troubleshooting tips and tricks in order to fix certain problems. Here’s what you need to do:
- If the BenQ monitor won’t turn ON or the screen is blank, make sure that the power cord is plugged in correctly both in the BenQ monitor slot as well as the wall outlet.
- If the power cord is plugged in correctly, but the problem stays, check whether the power outlet is supplying electricity or not. You can check this by plugging in any other electric appliance in the same socket or try plugging in the monitor in a different power outlet.
- For any display issues, you should check the video connection cable. Ensure that it’s plugged in perfectly both in the computer and the monitor.
- If you can’t see any image on your BenQ monitor, try connecting the monitor to a different computer or laptop. This is to check if the problem is in the computer or the monitor itself.
- If the screen is flickering or has different windows lag, then you may restart the monitor. Click on the “Start” option, then on “Turn Off,” and lastly, the “Restart” option.
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BenQ monitors have top-notch quality in the world. However, even if the quality of a product is remarkable, consumers are bound to face some common issues every now and then. Doesn’t matter what kind of problem your BenQ monitor has, if it is not related to hardware, you can restore BenQ monitor to quickly fix the issue. We hope you will be able to easily reset your BenQ monitor by following the shared guide. First, try a soft reset, and then try a factory reset. By clearing the BenQ monitor cache it will start working fine. However, if the problem persists, even after resetting your monitor and trying all the troubleshooting tips, you should get professional help right away.