Apex TVs are outstanding, which is the reason why consumers rarely ever run into issues. But once in blue moon, you may face some problems like a black screen or any sound/audio problem.
If that’s the case, soft resetting your Apex TV is the first solution you should try and if that doesn’t help, factory restoring Apex TV to default will definitely do the trick.
To reset Apex TV to factory settings, we opened the “Setup” option from the television’s main menu. It contains the option to restore your TV and select it to begin the process. Follow the steps and if you face a problem, let us know in the comments.
How To Reset Apex TV With Remote
Before restoring Apex TV to its original settings, it is important for you to know that doing so will remove all customized settings and data. If you are okay with that then follow the step-by-step instructions on how to reset the TV.
- First, switch on your Apex TV and get the remote control.
- Now, press the “Menu” button on the remote control, and the TV settings will appear on your screen.
- Select the “Setup” option and press the “Enter” button on the remote.
- Next, scroll down and select “Restore Default” and press “Enter.”
- A warning will appear on the screen. You need to select “Yes” and press “Enter” to confirm the factory reset.
After this, your Apex TV will reboot, and the process will take a couple of minutes to complete.
Once the factory reset is done, it’ll restore Apex TV to factory settings, and you will need to set up your TV again.
How To Factory Reset Apex TV Without Remote
If you don’t have the remote control, the TV is not responding to remote commands or has a black screen, you can still restore Apex TV to default settings.
You can use the buttons present on the TV’s hardware. However, if the screen is black and you can’t use any of these options, here’s what you need to do:
- Make sure your Apex TV is on.
- Now, look at the back of your Apex TV, and you’ll see the “Reset” button.
Note: most Apex TVs have the “Reset” button alongside the HDMI ports. If you have an older Apex TV model, it might not have the button, and you’ll need a remote for a factory reset; once you find the reset button, move on to the next steps.
- Press and hold down the “Reset” button until the status LED light of the TV turns red. It’ll take around 30 seconds. Once the status light turns red, release the button.
- When you turn on the TV, you’ll need to set it up from scratch.
One thing you must remember here is that if you can’t turn on the TV and even after pressing the button no status light turns on at all, then there’s probably a problem with the electric socket.
If the socket is working fine, then the problem is in the power supply board of the TV, and to fix that, the TV will need to be opened up.
The problem is that if you open it yourself, the TV warranty will go void. So instead of trying to fix it yourself, simply contact customer care and get professional help.
You can also use the Apex TV remote app if your mobile has an IR blaster in it, to hard reset Apex TV. For more guides on resetting smart devices like TV, Wi-Fi router, streaming devices, etc. keep following TheTechMamba.Com.
Apex TV Troubleshooting
If you think that the problem is not worth a complete reset, then here are some troubleshooting tips to get rid of audio or picture issues.
If you are facing audio issues such as hitching, distortion, unclear sound, or any other audio problem, go ahead and check the audio cables of your Apex TV set.
These cables are present at the back of your TV connected to the audio outputs and inputs. Ensure that all the cables are plugged in properly, as any loose cable could be the reason behind the audio issues.
Also, check if the cables are warped or damaged. If that’s the case, you’ll need to replace the cables with new ones.
Lastly, if you have speakers attached to your Apex TV, the problem might be in the speaker wires. Check that the speaker cables are also plugged in properly.
For those who watch the TV on cable, the audio cables won’t be there with your TV; instead, you’ll need to check the coaxial cable and ensure that it’s plugged in properly.
If the coaxial cable is plugged in properly and the problem persists, contact your cable provider and tell them about the issue.
Picture problems in Apex TVs are way less than audio issues, but if you are facing some picture issues with your TV, here are some tips and tricks to solve them.
Just like audio cables, Apex TVs also have video cables present at the back of the TV. You’ll see the yellow and black cables for analog setups, while for the digital setups, the video cables are DVI or HDMI cables.
Once again, check if the cables are plugged in tightly; if not, fix them. Also, look out for any damaged cables; if you find any worn or damaged video cables, replace them with a new high-quality cable.
If the picture is skipping frames or the image is pixelated, the problem is with the cable signal. Such picture issues are accompanied by audio problems, and the main reason behind these problems is either excessive wire run or a cable splitter. For this, you’ll need to contact the cable provider.
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The problem doesn’t necessarily have to be in the TV itself; sometimes, the remote or the cables are the real culprits. So, if your Apex TV is acting up, make sure you check all the cables and if there’s no problem, go for a soft reset. If the problem stays, then go for a factory reset. Lastly, if that doesn’t help, either contact customer care and don’t try to open the TV yourself. We hope this guide would’ve been helpful to you.