Fix ESPN Not Working On Apple TV [Troubleshooting Guide]

ESPN is most liked by sports enthusiasts worldwide. If you get to know that your ESPN app is not working on your favorite game day, it can be disappointing.

In the following write-up, we have come up with: 

  • Best ways to troubleshoot ESPN on Apple TV
  • 3 quick fixes for the ESPN multicast malfunctioning

The ESPN app not working on Apple TV issue occurs due to poor internet connection, service outage, cache build, multiple people using the same ESPN ID, or the application file is corrupt and requires re-installation.


Troubleshooting ESPN App On Apple TV

To successfully stream ESPN on your Apple smart TV, consider the following solutions that are proven effective for numerous people with the same inconvenience.


1. Check The ESPN Server

If the ESPN app is causing trouble while streaming on your Apple TV, it might be because its servers are currently down.

You can confirm that by going to ‘Downdetector' and see if the servers are operational at the moment or not. If not, try to stream after some time.


2. Restart ESPN App And Apple TV

The first and the easiest method is to restart the app. If the app is showing black screen or constantly buffering, close it, and reopen it.

You can also restart your Apple TV to check if the issue is solved. If not, try the next method.

3. Clear ESPN App Cache

Cache build not only slows down app performance but also results in crashing frequently. To clear cache on Apple TV follow these steps:

  • Turn ON Apple TV
  • Go to Settings
  • Navigate to Storage
  • Select the ESPN app and choose Clear or Remove
  • Confirm the action to clear cache.

If the app doesnt gives an optioin to remove cache, you need to re-install the application.

4. Check Internet Connection

To run the ESPN app on your Apple tv you need to have a smooth internet connection. To enjoy a full HD content you must have at least a 10mbps internet.

If there is an issue with your internet connection or the signals are weak, ESPN will not work adequately on the Apple TV.

Following are some key points you must consider before heading to the next solution.

  • Reboot the router to refresh the connection.
  • Place the router closer to your Apple TV for better signals.
  • You can also use an ethernet cable to connect your Apple Smart TV to the router. It will enhance the speed and minimize the speed lag problem.
  • Ask your internet service provider to upgrade your plan or to fix network problems.

Note: You must also restart your Apple TV to clear minor software glitches.

5. Change ESPN Password

Multiple users logged in with a single account can cause the app not to work.

You will get an error ‘Too many people are logged into the account’. You can stream ESPN content on 3 devices at a time.

However, if more than 3 users are using your account it is recommended to change the credentials and secure your account. Follow the steps below.

  • On your computer browser, open ESPN website
  • Click on ‘Account’ and then select ‘Log In
  • Click on your profile
  • Select ‘Change Password
  • In the designated fields, write current and new passwords
  • Click on ‘Done
  • Now open the ESPN app on your smart TV
  • Sign in with the new login details hopefully the app will work perfectly now!

Note: You need to wait for a user to log out before changing the password. Otherwise you can't access the app and neither can change the password.

6. Disable VPN Service

If you have enabled VPN on your TV, disable it. Sometimes, VPN causes trouble when accessing content from a specific app. 

7. Check Your Subscription

If ESPN+ isn't working on your Apple smart TV, confirm your subscription's status and update it if needed. Contact the provider for assistance if the subscription doesn't show up.

8. ESPN+ Airplay Not Working

If you are trying to watch ESPN+ on your Apple TV via Airplay, ensure:

  • Your iPhone and Apple TV are connected to the same WiFi network
  • Both devices are working on the latest firmware

If the firmware is outdated, jump to the next trick.

9. Update Apple TV Firmware

Updating the Apple TV firmware adds new features, removes bugs, and resolves ESPN app issues. To give it a shot, follow these instructions:

  • Go to the Apple TV Home screen and open ‘Settings
  • Pick ‘System
  • Select ‘Software Updates
  • Finally, choose ‘Update Software’ 
  • Select ‘Download

After updating the software, launch the ESPN app to check if the issue is resolved.

10. Update ESPN App

If your ESPN app is not up to date and working on an older version, it can cause trouble in running the app. Updating the app could fix the issue. 

Follow the instructions below to update the ESPN App on your Apple TV.

  • Go to the Apple TV App Store and find the ‘Purchased’ tab
  • Look for the ESPN app
  • Choose ‘Update

Open the ESPN app on your Apple TV and see if it has fixed your problem. Also, ensure that you have set your Apple TV on auto-update to stay updated all the time.

Note: If updating the ESPN App doesn't work, try deleting and reinstalling the app from the App Store on your Apple TV.

11. Reinstall ESPN

Reinstalling the app can solve the problem. Do it by:

  • Delete the existing ESPN app from your Apple TV
  • Unplug from the main power source
  • Wait for 30 seconds and replug
  • Open the App Store
  • Install the ESPN app
  • Sign in to your account 

Hopefully, the app works adequately now. If not, try the next method.

12. Reset Apple TV

If the previous solutions don't work, consider resetting your Apple TV to get rid of all the issues affecting the ESPN app performance.

To do that, follow these steps:

  • Ensure your Apple TV is connected to your home network
  • From the Apple TV Home screen, go to ‘Settings
  • Select ‘System
  • Locate and choose ‘Reset
  • Confirm the reset action and wait for the reset process to finish
  • Open the Apple TV App Store -> reinstall the ESPN app -> login -> the issue is resolved

ESPN Multicast Not Working On Apple Smart TV

If you are unable to see multiple games on your Apple TV screen, have a black screen issue, or get an error after enabling multicast, the following are the potential reasons. 

  • Outdated app or outdated TV firmware
  • Minor glitches that can be removed by power cycling your Apple TV
  • Corrupted files in the app. Uninstall and reinstall the app to refresh the app.

Final Words

Hopefully, one of the methods worked for you. If not, try contacting ESPN support or Apple Support, as they can assist you further in resolving your issue. However, most of the time, restarting and updating the app solves the problem. If you want more information about streaming content on Apple TV, comment in the section below. Happy streaming!

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